Customer service is at the core of everything we do, it is our key differentiator and we are proud of the longevity of our customer relationships.

Furniture solutions, specification & selection

Using the knowledge and insight gained from working with leading architects, designers and world class furniture manufacturers we translate your workplace aspirations, concepts and designs into the best possible furniture products, solutions and settings. We will:

+ Create the furniture brief
+ Identifying suitable manufacturers and products
+ Develop furniture settings and solutions
+ Visualise options
+ Deliver cost certainty
+ Create, develop and finalise a furniture & finishes schedule

Design and visualisation

Our highly skilled and experienced in-house design & technical team provide ongoing visualisation, specification and installation support necessary for your project. Key services include:
+ 2D & 3D workstation and workplace standards & settings
+ 2D and 3D space planning
+ 3D modelling
+ CGI visualisation, renders and fly throughs
+ Component schedules and take offs
+ Site surveys, audits and provision of existing layouts
+ Installation drawings
+ As built drawings

Procurement & installation

With a clear understanding of the risks associated with the successful implementation of major furniture projects we plan, mitigate and prepare contingencies ensuring the successful delivery of your project is in the very safest hands. With compulsive attention to detail and constant checking we will chase every element of the programme, manage activity and communicate effectively right up to the final handover.

+ Site and access surveys
+ Delivery scheduling
+ Early identification of delivery shortages, damages and incorrect specifications
+ Installation and project management
+ Health and safety
+ Liaison with other contractors
+ Project snagging and handover

Post project support “Day 2”

Perhaps our key differentiator is our commitment to providing the highest levels of service delivery post project and in support of furniture “top ups”, warranty management and the management of change.

+ Small product orders and top ups
+ Manufacturer warranty management and implementation
+ Space planning and change management+ Furniture and change management
+ Inventory management
+ Furniture refurb, refresh and reuse

In support of our customers we maintain and develop the following in-house resources:

+ Space planning and design
+ Logistics
+ Warehousing and storage
+ Stock programmes
+ Quick ship programmes
+ Furniture loan/hire
+ Delivery & installation

Service is at the very core of our business and our success is demonstrated by client retention rates that are the envy of the furniture industry, 23 years ago we set out to be the benchmark in quality and service for the provision of office furniture and related services, this is as important today as it was then…